Async Video for Client Communication: The Complete Guide
Nicolas Ricardi11 min read
How to use async video for client communication: which conversations it fits, how to structure, record and send a client video, follow up and protect data.
Client videos
Async video for client work
How agencies and freelancers use short videos to give feedback, present designs, hand over projects and get client approvals without booking another meeting.
How to Send a Large Video to a Client (Email, WhatsApp, Slack)
Nicolas Ricardi8 min read
Email, WhatsApp and Slack limits for sending a large video file to a client, compared with drive links, WeTransfer and video links, plus the permission traps.
How to Give Design Feedback by Video
Nicolas Ricardi6 min read
A design feedback video in both directions: how to show a client what changed and what you need, and how to get clients to send their feedback by video too.
How to Present a Design to a Client Without a Meeting
Nicolas Ricardi6 min read
How to present a design to a client by video: tell the story behind each decision, show round two as before and after, and handle the first reaction async.
Website Handover Videos: How to Hand Over a Finished Site
Nicolas Ricardi6 min read
How to plan a website handover by video: a short tour, how to edit the main things, where accesses live (never on camera), who to contact, plus a checklist.
How to Walk a Client Through a Quote by Video
Nicolas Ricardi7 min read
How to explain a quote to a client by video before they open the PDF: the structure, how to answer price objections in advance, and a script you can adapt.
Meeting or Video? A Decision Guide for Client Work
Nicolas Ricardi5 min read
Meeting or video? A simple rule and a table for choosing between a call, a recorded video, email and chat with clients, plus the signs a talk needs to be live.
What to Say in a Client Video: 12 Scripts You Can Copy
Nicolas Ricardi9 min read
Twelve client video script examples you can copy and adapt: kickoff, design rounds, weekly updates, quotes, bad news, saying no, handovers and prospect audits.
Async Video for Agencies: Fewer Calls, Faster Approvals
Nicolas Ricardi7 min read
Async video for agencies: which client touchpoints move to video, team rules on naming, length, privacy and who sends, how to tell clients, and what to measure.